You will need proper software and embroidery machine to download files. These are zippped files in which you will need a program such as winzip or Winrar etc. to open and view. This is an instant download, nothing will be mailed to you.
This is NOT a physical item or patch. Please make sure you know how to unzip, transfer, upload, use your dongle, use a usb port and that you computer embroidery machine and software programs are all up to date, as for due to the nature of digital downloads, alll sales are final, NO Refunds, No Exchanges.